PRTG 9 Manual: Windows Menu Structure

PRTG 9 Manual: Windows Menu Structure

The Windows menu of the Enterprise Console has four main menu items:

File

All PRTG Servers
Show a list of all configured PRTG core server connections. For detailed instructions, please see PRTG Servers settings.
Options...
Open the dialog to set options and to configure one or more PRTG core server connections. For detailed instructions, please see Options settings.
Close / Exit
This menu item appears as either Close or Exit, depending on whether the tray icon is enabled or disabled in the Options settings. Close will close the Enterprise Console, but alerting will still be available via the tray icon. You can also double click on the tray icon to re-open the Enterprise Console. Exit will completely shut down the Enterprise Console. This option is only available if the tray icon is not running.

Edit

The content of the Edit menu varies, depending on whether and which objects are selected within the Devices, Sensors, or Alarms tab.

Note: Some of the options will open the Ajax web interface.

When you click on one of these items, a new window or tab of the external browser configured in the Enterprise Console's Options will open and PRTG will automatically login and redirect you to the respective web page. If your browser displays a certificate warning, please find more information in the SSL Certificate Warning section.

Add Group...
This option is available only when a probe or group (not the Root group) is selected. This will open the Ajax web interface which guides you through adding a new group to the selected probe or group. For detailed instructions, please see Add a Group.
Add Device...
This option is available only when a probe or group (not the Root group) is selected. This will open the Ajax web interface which guides you through adding a new device to the selected probe or group. For detailed instructions, please see Add a Device.
Add Sensor...
This option is available only when a device is selected. This will open the Ajax web interface which guides you through adding a new sensor to the selected device. For detailed instructions, please see Add a Sensor.
Run Auto-Discovery
This option is available only when a device is selected. If you select this option, an automatic search is started, adding new sensors to the selected device. The search is running in the background. If found, you will see new sensors after a few minutes automatically. For more information, please see Auto-Discovery (Run Auto-Discovery Now).
Create Device Template...
This option is available only when a device is selected. This will open the Ajax web interface which guides you through creating a device template; this will then be available in auto-discovery. For detailed instructions, please see Create Device Template.
Check Now
For all selected objects from the device tree (use the Ctrl key to select multiple objects), perform an immediate scan. This will poll all selected devices and query new data for all sensors on them. If you choose this option for a probe or a group, data for all sensors in the object hierarchy underneath will be queried.
Acknowledge Alarm...
This option is available only when a sensor in a Down or Down (Partial) status is selected. For details on how to acknowledge an alarm, please see Alarms section.
Delete
This will delete the selected object(s). You will be asked for confirmation before anything is actually deleted.
Clone...
This option is available only when a single group, device, or sensor is selected. This will open the Ajax web interface which guides you through cloning the selected object. For detailed instructions, please see Clone Object.
Pause ›
For all selected objects from the device tree (use the Ctrl key to select multiple objects), you can pause and resume monitoring, or set a sensor to error for testing purposes. Hover to see available options. You can choose between: Pause Indefinitely, Resume from pause, pause For 5 Minutes, For 15 Minutes, For 1 Hour, For 3 Hours, For 1 Day, Pause Until..., or Set Sensor to Error. The last option only takes effect when a sensor is chosen. If you choose Pause Until... a popup window will appear where you can define a date. Monitoring will be resumed after this date.
Rename...
Rename the selected object. A popup will appear. Please enter a new name and confirm with the OK button.
Drag & Drop Sorting
In order to use the option to sort all objects in the device tree via drag and drop, please enable this option. By default, this option is disabled to avoid accidental moves of objects. In this case, a dialog box appears when you try to drag an object. You can disable the dialog box message by clicking the respective check box which is shown together with the message.
Tools ›
Call a tool command. All placeholders (variables) configured in a tool command will be resolved for the currently selected object. Hover to see all available tools configured in your Options settings (Tools). By default, a Remote Desktop tool is pre-configured which tries to initiate a remote desktop connection to the IP address or DNS name of the selected object (this will usually work for devices, of course).

For devices, additional options are available. They allow you to connect to the Service URL value defined in the device's settings, or open the IP address/DNS name of the device via the protocols HTTP, HTTPS, and FTP. For each of these functions, your system's default programs will be used. Usually, this is your browser.

Note: In order for the tool function to work with your Windows version, you may need to run the Enterprise Console as administrator.

View

Refresh
This will immediately query data for the current screen from the PRTG core server, just as the automatic refresh does, which can be configured in the Options settings.
Open Web GUI...
This will open the start page of the Ajax web interface in the external browser. The default browser can be set in the Options settings.
Large Single Graph
Change the view in Devices menu tab to large single graphs. This will display live graphs, and graphs for three other time spans, in different tabs.
Small Multiple Graphs
Change the view in Devices menu tab to multiple small graphs. This will display live graphs, and graphs for three other time spans. This will display all graphs in one tab.
Hide Google Map
Do not show geographical maps in the Enterprise Console.
Open this object in Web Browser
This will open the currently selected object in the Ajax web interface. This option is not available if multiple objects are selected. The default browser can be set in the Options settings.
View Historic Data...
This option is available only when a single sensor is selected. This will open the Ajax web interface which guides you through the process of viewing historic data. For detailed instructions, please see Historic Data Reports (Menu).

Help

This menu provides web site links to the HTML manual, the Paessler Knowledge Base, the Paessler website, and displays program information when you select About....